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The Track News Nigeria > Blog > Top Story > MTN Schedules Network Maintenance, Alerts Adamawa, Borno, Kano Customers of Service Disruptions
Top Story

MTN Schedules Network Maintenance, Alerts Adamawa, Borno, Kano Customers of Service Disruptions

Ayo
Last updated: October 22, 2025 6:51 pm
Ayo
Published: October 22, 2025
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MTN Nigeria has announced plans to undertake a scheduled network maintenance exercise on October 25, which will cause temporary service disruptions across parts of Adamawa, Borno, and Kano States.

In a statement issued on Tuesday, the company said the maintenance would last two hours, from 6 a.m. to 8 a.m., and would affect 101 network sites across 15 local government areas (LGAs) in the three states.

According to MTN, the exercise is part of its ongoing effort to enhance network reliability and strengthen fibre infrastructure in northern Nigeria.

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“This planned maintenance is a continuation of the restoration work we began in August 2025 along the same route. The exercise will ensure stronger, more resilient connections for our customers in the affected regions,” the company said.

The telecom giant explained that the operation involves a fibre cutover on a newly relocated cable segment between AFCOT and Bawo village, replacing damaged spans and reducing multiple joints that have impaired optical performance and network stability.

MTN described the project as a comprehensive upgrade designed to eliminate recurring faults and improve overall connectivity for users in the region.

READ ALSO: Oshiomhole reacts to recent defection of 3 senators to APC

Areas expected to be affected include Nasarawa LGA in Kano; Girei, Song, Mubi North, Hong, Gombi, Fufore, Mubi South, Madagali, Michika, Maiha, Chibok, and Yola North in Adamawa; as well as Askira/Uba and Shani in Borno.

The company added that services on 2G, 3G, and 4G networks, along with 10 enterprise connections, will be unavailable during the maintenance window due to the linear and unprotected nature of the fibre route.

MTN assured that connectivity would be restored immediately after the exercise and apologised to subscribers for the inconvenience.

“We sincerely regret any inconvenience this may cause and appreciate our customers’ understanding as we work to deliver a more stable and efficient network experience,” the statement added.

The company emphasised that the exercise reflects its commitment to improving network quality, uptime, and resilience in underserved areas of the country.

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